Independence Power & Light (IPL) :
Independence Power & Light Company is the distributor of electricity. It was first started in 1901. It has indicated a massive growth after its establishment. Headquarter of Independence Power & Light is located in Missouri. It serves about 100,000 customers with electricity from several generations.
Independence Power & Light Bill Pay Guide :
If you are an Independence Power & Light service consumer, then you probably want to know how to pay your bills. In order to pay your bills, you have to register on their official website.
If you are a customer, then you can access your account from your PC or from your mobile app. In order to access the Independence Power & Light account, you have to register first. Here we will explain to you how to register and how to log in to your account.
Rates and Tariffs :
IPL offers an affordable rate for customers. In order to check the rates and tariffs, you have to follow these instructions:
- First, you have to visit the official website of Independence Power & Light (ILP).
- Or, you can just click on this link www.ci.independence.mo.us, for direct access to the page.
- Then go to the Utility in the menu.
- Then go to the water option and next click on Rate Information.
- There you can check the rates and tariffs.
How to Register :
It is very easy to register for the Independence Power & Light account. Through this portal, you can pay your bills. By following some very simple steps, you can easily complete the registration process. But for the first time, you may face some problems. In that case, you can follow these instructions to pay the bill:
- First, you have to visit the official website of Independence Power & Light (ILP).
- Or, you can just click on this link www.ci.independence.mo.us for direct access to the page.
- Click on the Sign In button at the top of the right corner.
- Next, you have to click on Not Registered.
- Then enter your last name and first name.
- Enter your phone number.
- Enter another phone number if you have any.
- Then, you have to enter your address, bldg, and apt/site.
- Next, enter a username.
- Create a password.
- Retype your password for confirmation.
- Then enter your email address.
- Now, you have to click on Create Account
How to log in:
If you already have an account in IPL, then you easily log in using your login credentials. You may face a problem for the first time. Follow these instructions to complete the process:
- First, you have to visit the official website of Independence Power & Light (ILP).
- Or, you can just click on this link www.ci.independence.mo.us for direct access to the page.
- Click on the Sign In button at the top of the right corner.
- Then enter your username and password on the provided box.
- Click on the box, if you are using your personal device.
- Then click on the Sign In button to complete the process.
How to Reset Username & Password :
In any case, you lost your username, then you can follow these instructions:
- First, you have to visit the official website of Independence Power & Light (ILP).
- Or, you can just click on this link www.ci.independence.mo.us for the direct access to the page.
- Then click on the Sign In button which is located at the top of the right corner.
- then click on Forgot Username and Password.
- After that, enter your username or email on the provided box.
- Then click on the submit button to complete the process.
How to Pay Bills :
There are several ways to pay your bills:
Online Payment :
In order to pay your bill online, you have to follow these instructions:
- First, you have to visit the official website of Independence Power & Light (ILP).
- Or, you can just click on this link www.ci.independence.mo.us for the direct access to the page.
- Then click on the Sign In, which is located at the top right corner.
- Enter your username and password to login to the account.
- From there you can make your bill payment.
Also Read : Payment Guide for MLGA Online Bill
One Time Payment :
In order to make a one-time payment, you have to follow these below instructions:
- First, you have to visit this link www.ci.independence.mo.us/utilities/cisinfinity.
- Then click on Make One-Time Payment.
- Enter your customer id and account number on the given box.
- After that, simply click on the Go button.
Pay via Mail:
Complete your bill payment over mail. You just have to send your payment and all the required details to these bellow address:
City of Independence, P.O. Box 219362, Kansas City, MO 64121-9362.
Pay via Phone:
You can make your payment over your phone. for that, you have to call 816-325-7930. Use your debit or credit card to make a payment.
Drop Off Locations:
You can also make payments in person. Pay your bill at any of your nearest IPL payment locations. Here are the drop off locations:
Utility Customer Service Center :
17221 E. 23rd St South
Independence, MO
Office: 8 a.m. – 5 p.m., Mon – Fri
Drive-up: 7:30 a.m. – 5 p.m., Mon – Fri
Independence City Hall :
111 E. Maple
Independence, MO
8 a.m. – 5 p.m., Mon – Fri
City Credit Union
2550 S. 291 Hwy
Independence, MO
Contact Info
Address:
17221 E. 23rd Street S.
Independence, MO 64057
Contact Number:
Customer Service Representative (816)325-7930
Automated Account Information Line: (816) 325-SERV
Fax Line: (816) 325-7684
To Report water main breaks: (816) 325-7658
To Report location of water lines: (816)325-7658
To Report water Emergencies after Hours: (816) 325-7640
Company Info :
- Website: www.ci.independence.mo.us
- Mobile App: Not Available
- Telephone Number: (816) 325-7930
- Headquartered In: Missouri
- Founded: 1901 (118 years ago)
Reference Link :