South Africa is currently the most AI-ready outsourcing destination in Africa and, by a separate measure, the most AI-exposed workforce in sub-Saharan Africa. Those two facts sound contradictory, but they are actually describing the same phenomenon from opposite ends: a country that has adopted enterprise AI faster and more broadly than any of its regional peers is now the first on the continent to confront what that adoption means for the people whose jobs sit closest to it. That tension was th...
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