Artificial Intelligence3h ago
Food delivery riders call on platforms to open up AI ‘black box’ they say has cut pay
AI EXECUTIVE SUMMARY
Gig economy food delivery workers are partnering with academics to demand transparency regarding the automated algorithms used by platforms to assign tasks and calculate wages. The riders argue that increased reliance on artificial intelligence has resulted in reduced pay and worsening working conditions.
WHY IT MATTERS
This story highlights the growing tension between platform workers and tech companies over algorithmic management and wage transparency in the gig economy.
Workers who blame algorithms for lowering their earnings are getting help from academics to find out how the system worksGig economy workers are urging delivery platforms to open up the “black box” of computer-driven algorithms that determine the jobs they are offered and how much they are paid, blaming increased use of AI for lowering wages.A group of food delivery riders in Edinburgh say their rates of pay have fallen and their working conditions have deteriorated at the same time as Deliveroo...
This story was originally reported by Guardian AI. As an automated real-time news aggregator, NewsToolBar provides multi-perspective indexing and AI summarization while directing full readership directly to primary publisher sources.
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