
A homeowner recounts losing money to an unreliable builder who requested upfront payments for leftover materials, highlighting common pitfalls in home renovation projects. Consumer advocates and industry observers are considering new regulatory measures, including digital apps and official trader registers, to better protect customers from rogue contractors. However, proposed interventions arrive too late for consumers who have already suffered financial losses from substandard or incomplete building work.
An app and a register of trusted traders may give greater protection to consumers but it is too late for someIn hindsight, Sheri Ingram, 35, can see the red flags. Lee Slocombe, a builder hired to renovate her ex-boyfriendโs home in the south Wales valleys, offered to do the work cheaply because he had materials left over from another job, then asked for money upfront to buy additional supplies.โAt the time, we believed him,โ says Sheri, who was in her early 20s when it happened, and had just le...
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